Lupa Notes listens to your consultation, transcribes the conversation, and turns it into structured clinical notes that drop straight onto the appointment record — so you can keep your eyes on the patient and your hands free during the consult.

This article gets you up and running: what Lupa Notes does, how to log in for the first time, and the one-time setup steps that tailor the AI to how you write notes.

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In short: Log in at notes.lupapets.com, complete a six-step welcome tour (signature, speciality, units, abbreviations, detail level), and you're ready to record your first consultation.

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What Lupa Notes does

Lupa Notes, as a standalone web app, external from Lupa OS, is available at at notes.lupapets.com where every recording you've ever made lives — searchable, editable, and exportable.

The mascot you'll see during onboarding (and in the appointment panel) is Jerry — that's the AI scribe doing the work behind the scenes.

What you'll need

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Before your first recording, make sure:

• Your clinic admin has invited you to Lupa Notes — you should have a login email.
• You're using a recent version of Chrome, Safari, or another modern browser that allows microphone access.
• Your device has a working microphone — your phone is the easiest, but a laptop mic works too.
• You have a way to ask clients for consent to record. This is non-negotiable: every recording must be consented to. </aside>

Lupa Notes runs in the browser on desktop, tablet, and mobile — there is no separate app to install.

Step 1: Log in

1. Open notes.lupapets.com in your browser.
2. Enter your email address and password.
3. If you've forgotten your password, click Forgot password to reset it.

If you don't have an account yet, reach out to [email protected].