Once a recording finishes, Lupa Notes turns it into a structured clinical note within a few seconds. From there, your job is to read through the AI's draft, fix anything it misheard, optionally generate a take-home note for the client, and export the final version as a PDF — all from the same consultation page.

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In short: Open the consultation → review the AI note alongside the transcript → edit in the rich text editor (autosaves as you type) → optionally regenerate or add another template → export as PDF when you're done.

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Why review every note

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The AI gives you a draft, not a final note. Read it through and edit before you hand anything off. Lupa Notes does not lock or sign notes for you — you remain the clinical author, so the version you keep is the version that goes into the patient's history.

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Why What this means in practice
Audio quality varies Heavy accents, mumbling, or background noise can lead to mis-transcribed words
Templates are scaffolding, not certainty The AI fills the section it thinks each part of the conversation maps to — sometimes it puts a finding in the wrong place
Some details are never spoken Anything you noted silently (numbers from a monitor, things written on the chart) needs to be added by hand
Edits keep the record accurate The transcript is your reference; the note is for the team and the client. Make the note say what really happened

Step 1: Open the entry

  1. Log in to notes.lupapets.com.
  2. From the home page, click the recording you want to review. Recent ones are at the top; you can search by patient or filter by date.
  3. The detail page opens with two tabs at the top: Thread (the AI note) and Files (any files you've uploaded to this consultation).

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Step 2: Read the AI note alongside the transcript

The Thread tab is your main workspace. There are three regions to know:

Region What's there
Threads list (above the consult summary, centre) If you create multiple variations of the consult tthey will be listed here, to the left of ‘files’ pill. A typical recording produces one thread, but you can add more variations (see Step 4). Threads also show a status badge if anything is still processing.
Consult summary (centre) The AI-generated content based on the template you have selected.
Chat panel (right, collapsible) The chat-style box with Jerry. Use this feature to give instructions to Jerry to quickly change your AI generated content to whatever format is desired e.g. Format this consult in bullet points.

Use the chat panel to spot-check to make quick changes to the content that AI has generated. E.g. Change all Snowy to ‘Snowie’ or ‘translate the information to Spanish. AI can quickly implement changes into a new version. Your original version will never be lost - you can access this by clicking the previous version that is show in the chat box.

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